Customer Care & Billing

Increase customer loyalty, reduce time to market and streamlining back-office activities through a fully integrated system that delivers a 360-degree view of the customer relationship.

Irdeto’s Customer Care & Billing Solution (CC&B) integrates billing, customer care and business intelligence to enable operators to give their customers an exceptional and customized service experience.

Customer Care & Billing solutions designed for the industry

Benefits of a fully integrated system:

  • Reduces total cost of ownership and delivers improved customer service
  • 360-degree view for CSRs provides critical business intelligence
  • Creates more targeted promotions and effective up-sell opportunities
  • Integrated product, logistics management and product provisioning features
  • Full billing and account receivable capabilities

Enable your call center

Irdeto’s CC&B supports flexible pricing models and offerings while enabling operators to more easily deliver and track content for consumers, businesses and multiple dwelling units. Irdeto’s extensive knowledge and experience with a variety of distribution platforms is built on the industry’s leading, standards-based technologies.

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