Manage and bill my subscribers
Now more than ever, operators need to give subscribers the best customer service possible.
Irdeto's Customer Care & Billing solution allows you to manage and bill your subscribers while gaining a full view of all your customer's critical information centralized in an easy to use web-based interface. This enables your customer service operators (CSRs) to be better prepared to resolve customer issues, and easily manage consumer, business and multi-dwelling unit subscribers from a single console.
Irdeto Customer Care & Billing enables core functions for managing pay-TV services
The easy to use interface supports various pricing models for subscriptions, pre-paid, pay per view and a-la-carte offerings across video, data and VoIP services. Increase ARPU through providing critical customer insights to help increase up-take on new or premium offers highly targeted to the customers viewing preferences.
Business benefits
- Gain a 360-degree view of customer via a single screen to improve first call resolution
- Accelerate time to market for new offerings while reducing churn
- Increase ARPU through customized promotions
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Technical benefits
- Flexible and modular and fully scalable to grow with operator's needs
- Web-based user interface is easy to learn and uses Oracle® database server and SQL server for business intelligence
- Reduces total cost of ownership with a flexible product catalog and service-oriented architecture
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Pay TV & Broadband Video 
