Conditional Access

Europe, Middle East and Africa
E: cccaemea@irdeto.com
T: +31 23 556 2444 #1

Americas
E: cccaamer@irdeto.com
T: +1 855 967 7104 #3 (North America)
T: +1 855 967 7104 #4 (Latin America)

Asia Pacific
E: cccaapac@irdeto.com
T: +86 10 85276902

TV Middleware

Europe, Middle East and Africa
E: cccaemea@irdeto.com
T: +31 23 556 2444 #2

Americas
Escalations Director:
T: +1 760 429 4220

Asia Pacific
E: ccmwapac@irdeto.com
T: +91 9582200631

Other contacts:

Europe, Middle East and Africa
E: ccbbemea@irdeto.com
T: +31 23 556 2444 (#3)

Americas
E: ccbbamer@irdeto.com
T: +1 855 967 7104 (#1)

Asia Pacific
E: ccbbapac@irdeto.com
T: +86 10 85276902

Other contacts:

Europe, Middle East and Africa
E: customercareolemea@irdeto.com

Americas
E: support@irdeto.com
T: +1 855 967 7104 #5 (Toll free – North America only)
T: +1 306 781 8708 (Direct line)

Asia Pacific
E: customercareolapac@irdeto.com

Did you receive a Takedown Notice?

Getting this resolved is easy. Find and remove the file from your computer and use the link or email address provided in the Notice to reply to Irdeto (formerly BayTSP) that the infringing file was removed. Replying to the Notice is essential in resolving the issue. If you have problems, please review the FAQ page. If you still need further assistance, please contact The Compliance Department details below.

E: iicopyright-compliance@irdeto.com
T: +1 408 492 8500

Other contacts:

Europe, Middle East and Africa
E: ccccemea@irdeto.com
T: +31 23 556 2701

Americas
E: ccccamer@irdeto.com
T: +1 855 967 7104 (#2)

Escalations Manager
Cesar Zuart
E: Cesar.Zuart@irdeto.com
T: +1 760 429 3166

Asia Pacific
E: ccccapac@irdetoaccess.com
T: +86 10 85276902

Escalations Manager
Li Jianhao
E: Li.Jianhao@irdeto.com
T: +86 85 276460
(X6125)

For executive escalations, please contact Sharon Watson, Senior Director of Customer Care for all regions. Please call +1 760 429 4220 or email sharon.watson@irdeto.com.